FAQ Block
The faq block renders a list of question-and-answer pairs. It also emits schema.org FAQPage structured data automatically, so use it for genuine frequently-asked-questions content where you want search engines to potentially show a rich FAQ result.
Fields
| Field | Description | Required? |
|---|---|---|
heading | Section heading shown above the list. Placeholder example: "Frequently Asked Questions". | No |
question (per item) | The question text. | No |
answer (per item) | The answer text. Accepts raw HTML. | No |
Questions are added and removed with the "Add question" button.
HTML safety
The section heading and each item's question are escaped and rendered as plain text. Each item's answer is rendered without escaping, so it accepts raw HTML, letting you include links, lists, or formatted text in an answer.
This block also supports the standard appearance controls: background color, border, text color, padding, margin.
Using it
{{block:billing-faq}}Typically placed near the bottom of a pricing, product, or support page. Each question/answer pair is also marked up with itemscope/itemprop attributes for schema.org/Question and schema.org/Answer, and the block emits a matching JSON-LD script tag, so search engines can index the content as structured FAQ data.
Example
A billing FAQ section with two questions:
| question | answer |
|---|---|
| What is your refund policy? | Full refund within 14 days of purchase. See our <a href="/refunds">refund policy</a> for details. |
| Can I change plans later? | Yes, upgrade or downgrade anytime from <strong>Account → Billing</strong>. Changes are prorated. |
Section heading: "Billing questions". Because answer isn't escaped, both the link in the first answer and the bold text in the second render as actual HTML rather than literal markup.